Keeping an Online Retailer Running Smoothly π
In 2025, I began providing WooCommerce support for Hamseys, a leading UK bed and mattress retailer based in London. They needed a reliable, experienced developer to take over their WooCommerce store maintenance after their previous arrangement ended.
Since then, I've worked closely with Hamseys to stabilise their e-commerce store, improve performance, and add new features, all while reducing hosting costs and ensuring the site is fully secure and compliant.
β‘ Hosting Migration & Performance Improvements
One of the first tasks was to migrate the site to a dedicated server with higher specs and better reliability than their previous setup, and at a lower monthly cost. This move gave Hamseys:
- Faster load times π
- Greater stability during peak traffic
- A better value hosting plan with improved resources
π§ WordPress Maintenance & Security Updates
When I took over the site, several paid plugins had expired license keys and were running outdated versions, creating vulnerabilities.
I implemented a full WordPress maintenance service, which included:
- Renewing plugin license keys and applying updates
- Upgrading the server's PHP version
- Updating WordPress core to the latest stable version
- Testing all changes in a staging environment to prevent conflicts
- Cleaning up unused plugins and files to reduce bloat
π‘ PCI Compliance Support
Hamseys processes online payments through WooCommerce, so PCI DSS compliance is essential. I provide ongoing WordPress support services to:
- Assist with PCI scans and remediation
- Fix security warnings and compliance issues
- Keep payment gateways updated and secure
π Checkout Improvements & New Features
Crafty Clicks had deprecated the postcode lookup API powering the existing custom checkout templates. I rebuilt this feature from scratch using the latest Fetchify API, improving speed and accuracy at checkout.
Other feature work has included:
- Streamlining the checkout flow to improve engagement
- Fixing theme and plugin compatibility issues with newer WooCommerce versions
- Implementing minor UX improvements
π Ongoing WooCommerce Support
Today, I continue to provide Hamseys with WooCommerce support that covers both proactive maintenance and reactive fixes. From server performance tweaks to feature enhancements, the store is in a much stronger position than when I first took it on.
π Take Your WooCommerce Store to the Next Level
Your WooCommerce store should work hard for your business. Whether it's improving hosting performance, fixing checkout issues, keeping plugins up to date, or making sure you stay PCI compliant, I provide the technical expertise to keep things running smoothly and reliably.
Want your eβcommerce site ready for growth? Call 07517 495 339 and let's talk.